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Privacy policy
  • Personal data

    Guests will be requested to provide their personal data only in the following cases:

    • when making a reservation,
    • when enrolling for a newsletter,
    • when taking part in competitions,
    • when taking part in opinion polls,
    • when contacting us to solve a problem.

    Your personal data will be needed for the following reasons:

    • in order to confirm your reservation of a room in B&B Hotel,
    • to offer you the best possible service and facilitate the online reservation process,
    • for administrative purposes,
    • in order to inform you about innovations,
    • incoming events and a special offer.

    However, if you do not wish to receive such information, tick a relevant box in the registration form.


    B&B will be the controller of your personal data. Your data will be processed by B&B for the purpose of performance of the Agreement, customer service and for marketing purposes. B&B may make personal data available to related parties of B&B, pursuant to Art. 23 (3) and (5) of the Personal Data Protection Act of 29 August 1997 (uniform text, Journal of Laws Dz. U. of 2002 No. 101 item 926 as amended).


    You have the right to object to the use of personal data for marketing purposes at any time. You may have access to your data and correct it. Complete information about B&B personal data protection policy is available in the seat of B&B:


    B&B Hotel Prague-City s.r.o.
    Prvního pluku 674/29
    186 00 Praha 8
    Czech Republic


    All queries on data protection should be directed to the above address.


    When you visit our website, we will send you a "cookie". A "cookie" is a small text data that is stored on your hard disk. The cookie identifies you when you visit our website again. As soon as you visit our website, our cookie follows and tracks your activities. This enables us to offer you services that meet your needs and requirements. Whenever you visit our website, we record technical information about your computer, such as the IP address, Internet Protocol, operating system and the browser you use. We do not sell or convey such information to third parties. We use Google Analytics, a tool that analyses and compiles data on the activities of customers while they are online browsing our sites. Moreover, Google Analytics enables us to improve our website so that it is more user-friendly and secure. The tool does not infringe security or privacy of your personal data or information entered onto our website. Most web browsers accept cookies. Web browsers enable users to block cookies or delete them entirely. Since all web browsers have been programmed differently, in order to see how to block or delete the cookies on your computer you must go into the Help Menu on your web browser. You must bear in mind that blocking the cookies will make some functions on the web browser inactive. This is to inform you that we may not bear liability for using cookies on other websites available to users thanks to links placed on our site.


    You will regularly receive e-mail updates and interesting information when you sign-in online to receive our newsletters. To cancel the newsletter service later, just click on the link on the side of the website. This is to inform you that we bear no liability for privacy policy of other websites, both the ones which are available to users thanks to links on our website and the ones that place links to our website.


    In order to ensure you security we use SSL certificates. Thanks to this technology all personal data and bank information entered on the website are fully encrypted. Thanks to SSL technology data is encrypted automatically before it is sent by the Internet. It is only when the encrypted data arrives at our main servers that it is decoded and processed. Our servers make use of Netscape's SSL Technology. Thanks to a high security level this is the most frequently used technology. How to tell the difference between a secured website and a non-secured website? The address of a secured website has an "s" added after the hyper text transfer protocol http (https://www.) or an SSL symbol on the side of the browser page. We put a lot of effort to use the latest technology in our computer systems. As a result of this policy, security within our system is our priority. Browsers from version 3 upwards are SSL Compatible. In order to see if your web browser is compatible, look for the SSL symbol on your browser. Netscape browsers usually have it on the left bottom part of the page and Microsoft Internet Explorer has it on the bottom right.